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Frequently asked questions

Getting started, channels and double bookings, pricing and data, the AI assistant, and the free trial month. Missing something? See contact and support at the bottom of the page - call us, send an email, or fill out the form.

Getting started

How do I get started?

Sign in at app.gjestfri.com with Google or Apple, connect your channels (or create a direct listing right away), and you're up and running in minutes. Your first month is free.

Does it cost anything to try?

No. You start with 1 month completely free, no card required. After the trial month it's NOK 99 per active unit per month (or NOK 990 per year, which gives you 2 months free). Cancel anytime.

Do I have to commit to anything?

No. No commitment, no setup fee. Pause units in the low season and you only pay for the active ones.

Does Gjestfri offer a course for Airbnb hosts?

Yes. Gjestfri's host school is a free Airbnb and Booking.com course (in Norwegian) with 28 lessons, built on your own listing: paste your link, get a personal score, and the lessons are sorted by where you have the most to gain. No card required. Read more about the free Airbnb course.

Channels and double bookings

Can Gjestfri really prevent double bookings?

Yes. We connect Airbnb, Booking.com, VRBO, and Google Hotels in one calendar. When a guest books on one channel, the dates are blocked automatically on all the others - rates and availability sync in real time.

What happens to the bookings I already have?

They come with you. When you connect your channels, we import your existing bookings and calendar, so you start with a complete overview from day one.

Do I have to replace Airbnb and Booking.com?

No. You keep your listings exactly as they are today - Gjestfri sits on top and runs everything from one place. You also get your own booking page, where you pay a 3% fee instead of 15-18% commission.

Which channels are supported?

Airbnb, Booking.com, VRBO, and Google Hotels - with more on the way. You connect them securely, without sharing your passwords with us.

Pricing, data, and trust

What does it cost, and are there any hidden fees?

NOK 99 per active unit per month. Everything is included - no add-on modules, no setup fee, no commitment. Pause units in the low season and you only pay for the active ones. The only thing that comes on top is a 3% fee on the booking value when someone books directly through your own booking page.

Do you take commission on bookings?

Direct bookings through your own booking page cost 3% of the booking value. By comparison, Airbnb and Booking.com typically take 15-18%. If you get NOK 100,000 in direct bookings per year, you pay NOK 3,000 instead of NOK 15,000-18,000. Bookings that come through Airbnb or Booking.com cost you nothing extra with Gjestfri.

Do I get a clear view of tax and net income?

Yes. Gjestfri shows your net income after commission, cleaning, and Norwegian tax, so you see what you actually keep - not just the gross number.

Do I own my data?

Yes. Your guests, bookings, and rates are yours. We never sell your data, you can export everything, and you can delete your account whenever you want. We're a Norwegian company (Appit AS) and comply with the GDPR.

AI assistant and messaging

What is the AI rental agent?

An AI assistant that knows your rental business. You talk to it naturally - "How much did I earn last month?", "Send Anna a welcome message", "Block the cabin for Christmas week" - and it answers or gets it done. By default it checks with you before changing anything.

Can I use it from Telegram or iMessage?

Yes. You can manage your rentals from the app, or through Telegram and iMessage (RCS/SMS). When a guest sends a message, we push it to you with ready-made reply suggestions you can pick or edit - in the guest's own language.

Does the assistant learn my writing style?

Yes. The latest messages you've written yourself are used as a style reference, so the suggestions match your tone - length, greetings, and sign-off. The reference updates automatically over time.

Which AI model does it use, and what does it cost?

You choose: connect your own ChatGPT account or API key, or use Gjestfri's built-in pay-as-you-go. You only pay for what you actually use, and you can see your usage as you go.

How setup works

How long does setup take?

A few minutes. Paste the link to your Airbnb listing and we pull in photos, description, and details automatically. Then connect your channels, turn on smart pricing and the AI assistant - and you're good to go.

Do I have to set up every property manually?

No. The import fills in most of it for you, and you can adjust everything afterwards. Got several properties? Just repeat the paste step.

For developers

Does Gjestfri have an API?

Yes - an open REST API and an MCP server, so you can connect your own AI agent or integrate with other systems. Full documentation in the developer portal.

Contact and support

Didn't find the answer you were looking for? We're happy to help. Call, email, or fill out the form below and we'll get back to you as soon as we can.